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Politiques · Mise à jour le 11 November 2026
Terms of sale
These terms apply to every order placed on this website. By placing an order you agree to them. Nothing here limits rights you have under the consumer law of the country you live in.
01Who you are buying from
Products are sold by CRAMILLON LLC, 18974 North 91st Street, Scottsdale, Arizona 85255, United States, United States (Arizona) (“CRAMILLON”, “we”). Contact: hello@cramillon.com.
02Orders and contract
An order is an offer to buy. We accept it when we send the order confirmation email, at which point a contract is formed. We may decline an order, for example where payment fails, the address cannot be served, or the quantity is unusual; any amount already charged is refunded.
You must be at least 18 years old to order.
03Prices and payment
Prices are shown in US dollars and include any taxes we must collect, which are displayed before payment. Payment is taken in full when the order is placed, including for preorders. Payments are processed by our payment provider; we never see or store your card details.
If a price is obviously wrong, we will contact you before dispatch and you may cancel for a full refund.
04Refills
If you choose the refill option, the same set is charged and shipped again at the interval shown when you ordered, at the discounted price, until you cancel. The renewal price, interval and the next charge date are shown before you pay and in every renewal reminder email. You can skip a delivery or cancel at any time from your account or by writing to us; cancelling stops all future charges and does not affect orders already shipped.
05Delivery, returns and refunds
Delivery times, the right to cancel and returns are set out in our Shipping & returns policy, which forms part of these terms.
06The product
Cramillon Erotico is a cosmetic fragrance for external use. Keep away from eyes, broken skin, heat and flame, and out of reach of children. Discontinue use if irritation occurs. Descriptions of how the fragrance is composed and worn are not medical claims.
07Liability
We are responsible for losses you suffer that are a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for losses that are not foreseeable, or for business losses. Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded by law.
08Intellectual property
The CRAMILLON and EROTICO names, the bottle and label design, and all content on this website belong to us or our licensors and may not be reproduced without permission.
09Governing law
These terms are governed by the laws of the State of Arizona, United States, and any dispute will be heard by the state or federal courts located in Maricopa County, Arizona. If you are a consumer, you also benefit from any mandatory provisions of the law of the country where you live, and you may bring proceedings there.
